You can select the job owner of a newly created job to be the client partner or client manager. You have to define the meaning of job ownership in your firm, and communicate the job owner responsibilities to the team members.
- Click Settings > Practice Management.
- Click General Settings.
- Click the Job Settings tab.
- Select the default job owner from the list in the Job Creation section.
- Click Save.
Job ownership can be overridden when allocating automatic resources in the client record or manually once a job has been created.
There are many places in the system, where you can filter for job owner, such as in the Jobs or Invoices areas, and in some reports. For example, you can filter by job owner in all three tabs in the Invoices area.
There are also email alerts that can be setup to be sent to the job owner, such as the dynamic field alerts.